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Forex Transactions

FAQs on Forex Transaction Fees

Support avatar
Written by Support
Updated over a week ago

What should I choose if the ATM or card terminal asks to convert for me?

Always decline the offer to convert by the ATM or card terminal.

If you're asked to debit in your home currency or the local currency, choose the local currency.

Example: If you’re in France, select EUR (Euros) as the currency when paying at the Card Terminal.

What types of messages or options might appear on my ATM or card terminal screen?

Here are some examples of what screens you may see:

What option should I select at ATMs and Card Terminals?

When using a card abroad, you may see options like:

Option

Recommended Selection

Accept with conversion or Accept without conversion?

Accept without conversion

Debit in your home currency or Debit in the local currency

Debit in the local currency

Let us convert the money for you - yes or no?

No

Confirm the exchange rate - yes or no?

No

Why should I let Cypher handle the conversion instead of the ATM or card terminal?

Card machines and ATMs often apply inflated exchange rates, sometimes charging up to 15% more than Cypher’s rates.

By choosing to let Cypher handle the conversion, you get more transparent and cost-effective currency exchange.

Why should I let Cypher handle the conversion instead of the ATM or card terminal?

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