Our refund policy varies by plan and card type:
Premium Plan:
• The Premium Plan includes access to lower fees and a metal card
• A refund may be requested within 7 days of purchase if:
- he metal card order has not been placed, and
- No premium benefits (such as waived forex fees, ATM withdrawals, or other premium features) have been used
Cards:
• Virtual Cards, PVC and Metal Cards are non-refundable once issued
For refund requests, please contact support within the specified timeframes.